FREQUENTLY ASKED QUESTIONS
Once I have chosen The Briarlea, what is the next step?
You might have visited many homes in order to identify the perfect option for your family. If you have selected The Briarlea, please notify us for information on our room availability. We might have a room available at this time, or add you to our waiting list. Please be assured that rooms become available quite regularly; do not get discouraged by a waiting list. Together we will develop the best care plan for your loved one. To ensure placement in a licensed level 2/3 room, you will require a Social Development assessment. Please contact Social Development at 1-866-426-5191 as soon as possible to begin the assessment process. You do not require a Social Development assessment for an assisted-living apartment.
What is the process for those on a waiting list?
An interested candidate is usually put on a waiting list because they have a need and desire for a room, however, a room is not always available at the time requested. Others might have visited our home previously and are planning ahead for themselves or their loved ones, therefore have requested to be put on a waiting list. A waiting list is usually always about timing, in order to match an available room with someone that also needs/wants that particular room at the same time. Please be assured that rooms become available quite regularly; do not get discouraged by a waiting list. Also, our waiting list is not sequenced list, which means you are not "third" on the list and waiting for three vacancies for your turn. When a room becomes available, we contact everyone that has expressed interest. Some candidates might have found another home; others might have deteriorated and progressed to another level; others might still be waiting on the assessment process. Many reasons make our list ever-changing and fluid. When a candidate puts a deposit on the room, the room will be secured for their loved one. If you would like your name and number put on the list, we will gladly contact you to review your status when a room becomes available.
Are residents able to stay at The Briarlea as their needs increase, or through the end-of-life stages?
Our compassionate staff and medical personnel work closely with outside medical services, who assist us in providing palliative care services in order for residents to remain within the loving environment they have grown comfortable in and familiar with. Our home offers assisted-living apartments, level 2 rooms, levels 3B (Memory Care) room, as well as palliative care services. This is very reassuring to both residents and their families; as their needs increase, they will be able to stay in their home, with their friends and family, without needing to change homes. This reduces the need for additional life-changing adjustments or stress on our already fragile residents. The Briarlea is proud to announce that we have been awarded level 3G licensing as well, which now covers all Sepcialized Care home levels.
Are Relief Care Services, or temporary care services, available?
Maybe you are recuperating from surgery or an illness... or maybe you need temporary support while you regain your strength? Your family might also need temporary assistance with your care while they travel or deal with other personal commitments? The Briarlea can tailor their services to assist you. Your daily rate includes all meals prepared by certified chefs; medication administration; full personal care; regular exercise programs/activities; regular monitoring from our in-house Doctor and Registered Nurse and our caring staff; customized care plans.
What types of services do you provided to your residents?
Whether our residents want the morning paper and a coffee delivered to their room each morning, services from our in house hair dresser, regular foot care specialist services, or a special menu request, making our residents feel at home is our number one priority. In addition to our high standard of personal hygiene, bedrooms are cleaned daily and bathrooms at least twice daily (more as needed). The Briarlea prides itself in being a fully assisted home; from the moment residents wake up, we are there to assist them in everything they need, from their personal care to moving around the home, to assistance in the dining room, and anything else they may require. We have a full calendar of event, which includes music entertainment, outings, exercise programs, and more. Please see our Key Features and Services for further details.
Can special arrangements be made to celebrate holidays and events with families?
The resident's family is very important to us as well. With advance notice, we can provide a separate room and catering if you wish to host a family event in our home. Our large and beautiful sunroom can easily accommodate up to 25 people, and we have other smaller living spaces available to you as well.
Can families participate in activities organized by The Briarlea?
We want residents and families to consider The Briarlea as their second home. We encourage our families to take part in any of the events, outings or activities organized by our home. We also have transport wheel chairs (lightweight wheelchairs that can easily be folded) and can arrange alternative transportation so that our families can take their loved ones out as well. We have some beautiful sunrooms that families can use for events or while they visit their loved ones. Feel free to join us for a game of Wii bowling, for a meal, or during any planned entertainment or outing. Your are invited to join us at no extra cost!